FAQ

What services do you offer?

We provide florals for all occasions, including gifts, weddings, events, corporate, photoshoots, funerals, memorials, baby showers & more.

For event enquires, use the Contact Form on our website, or email us direct at floral.alchemy@outlook.com

What days do you offer delivery?

5 days a week - Tuesday to Saturday.

Please send us an email if you require Sunday or Monday delivery as we may be able to accommodate this.

 

How far ahead do I have to place my order?

We source our fresh flowers early each morning. The online cut-off time for delivery is 10:00pm the night before.

For same-day orders, please call Ashleigh on 0431 548 257, or use our Contact form to send us an email. Please note that we may have a limited selected of flowers in this instance.

 

Where do you deliver?

Our studio is based in Boronia, in the foothills of the beautiful Dandenong Ranges. We deliver fresh flowers and gifts to most suburbs of Melbourne and the Yarra Valley. Gift-packs and other items can be sent Australia-wide, by parcel post. Please let us know if your order is a gift, and we will gift-wrap and include a card message.

 

How much is delivery?

Courier fees vary by suburb and are calculated at checkout. 

For a complete list of postcodes, visit 'Delivery Postcodes' in our FAQ drop-down menu.

 

Can I collect my order from the studio?

We do not currently offer Pick Up.

 

Do I have to order online?

Our online store is open 24/7, however you can text/call us on 0431 548 257 during business hours (7 days a week) or email floral.alchemy@outlook.com